Privacy Policy

We collect information you voluntarily provide, including your name, email address, phone number, ZIP code, and any details you share about your household, vehicles, property, or insurance needs. We also automatically collect basic technical data such as IP address, browser type, device information, referring URL, and pages viewed.

• To contact you about a free insurance coverage review;
• To prepare and present quotes from Farmers Insurance and other carriers we represent;
• To respond to questions, service existing policies, and process claims;
• To send service updates, renewal reminders, and relevant offers;
• To comply with state insurance regulations and applicable law.

We do not sell your personal information. We may share it with: (a) insurance carriers and underwriters in order to prepare a quote or issue a policy; (b) service providers who help us run our website, CRM, telephony, and email systems under confidentiality obligations; (c) government regulators when required by law.

By submitting a form on this site, you expressly consent to receive calls, text messages (SMS/MMS), and emails from Betancourt Family Insurance Agency at the phone number and email you provide, including via automatic telephone dialing systems and prerecorded or artificial voice messages, even if your number is on a Do Not Call list. Consent is not a condition of purchase. Message and data rates may apply. You can opt out at any time by replying STOP to any text or by emailing us.

We use cookies and similar technologies (including, where enabled, analytics and advertising pixels) to measure site performance and improve our marketing. You may disable cookies in your browser settings.

We retain personal information only as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. Illinois residents have additional rights under applicable state privacy laws; we will honor verified requests as required by law.

This site is not directed to children under 13, and we do not knowingly collect personal information from children.

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version.

Betancourt Family Insurance Agency
Crest Hill, IL
Email: hello@betancourtfamilyinsurance.com
Phone: (815) 588-1900